A

Ahrholdt, Dennis C., Gudergan, Siegfried P., and Ringle, Christian M. (2019) Enhancing loyalty: when improving consumer satisfaction and delight matters. Journal of Business Research, 94. pp. 18-27.

M

Metz, Isabel, Stamper, Christine, and Ng, Eddy (2022) Feeling included and excluded in organizations: the role of human and social capital. Journal of Business Research, 142. pp. 122-137.

N

Ng, Eddy, and Stanton, Pauline (2022) Personnel Review after 50: the next chapter. Personnel Review, 51 (1). pp. 2-3.

T

Tang, Ryan W., and Gudergan, Siegfried P. (2018) A Meta-analysis of the International Experience–Ownership Strategy Relationship: A Dynamic Capabilities View. Management International Review, 58 (4). pp. 541-570.

W

Wilden, Ralf, and Gudergan, Siegfried (2017) Service-dominant orientation, dynamic capabilities and firm performance. Journal of Service Theory and Practice, 27 (4). pp. 808-832.